Global HR Transformation & Change Lead (TAS/DRS Rollout)

DFI Retail Group; Hong Kong; On-site; HKD 550,000 - 900,000; Full time

Job summary

DFI Retail Group in Hong Kong seeks a Business Solution and Change Manager to define consistent business processes and lead the rollout of a new time attendance system and digital rostering across markets. You will collaborate with business process owners and IT teams to ensure initiatives deliver measurable value.

The role requires strong IT business analysis, change management, stakeholder engagement, and the ability to translate requirements into practical solutions.

Qualifications

• 5+ years’ experience as a business analyst in a large organization.
• Experience with IT change management and HR systems is a plus.
• Strong analytical and conceptual thinking.
• Ability to influence stakeholders and drive solutions.
• Fluent in English; Cantonese and Mandarin helpful.

Responsibilities

• Requirements gathering, analysis, and documentation.
• Conduct change impact analysis.
• Prioritize requirements and obtain stakeholder approval.
• Translate business requirements into technical specifications.
• Design high level process and technology solutions.
• Verify final technology solutions and sign-off by users.
• Support User Acceptance Testing.
• Coordinate with the technical team.
• Create communication plans to ensure change adoption.
• Track adoption metrics and KPIs.

Skills

Business analysis

Change management

Stakeholder management

Requirements gathering

Process mapping

Solution design

Vendor management

Retail tech

English

Cantonese

Mandarin

Independent

Job description

DFI Retail Group in Hong Kong seeks a Business Solution and Change Manager to define consistent business processes and lead the rollout of a new time attendance system and digital rostering across markets. You will collaborate with business process owners and IT teams to ensure initiatives deliver measurable value.

The role requires strong IT business analysis, change management, stakeholder engagement, and the ability to translate requirements into practical solutions.