Global Head of E‑commerce & Cross‑Border Sales

Randstad Hong Kong Limited; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Randstad Hong Kong Limited is seeking a seasoned leader to direct the International Express business unit, overseeing cross-border e-commerce and small parcel forwarding operations in Hong Kong. You will supervise commercial sales initiatives, customer service delivery, and airfreight operations to ensure seamless daily performance.

Partner with multinational clients and internal divisions to deliver high-impact freight forwarding and long-term key account management, while driving profitability

Qualifications

• Bachelor degree in Logistics, Supply Chain or related field.
• 8+ years in international express freight or cross-border logistics.
• 3+ years in managing sales or logistics operations teams.
• Expertise in express network routing, weight calculations, customs clearance, and D2D SLA governance.

Responsabilités

• Direct the International Express business unit to run regional corporate strategy across cross-border e-commerce and small parcel forwarding operations.
• Supervise commercial sales initiatives, customer service delivery, and airfreight export/import operations to uphold seamless daily operations.
• Partner with multinational enterprise clients and internal divisions to deliver high-impact freight forwarding and long-term key account management.
• Improve business profitability, cargo routing productivity, and operational margins while capitalising on emerging market opportunities.
• Lead high-value enterprise tender and RFQ submissions, establishing clear pipeline targets to drive continuous revenue growth.
• Design, review, and implement Standard Operating Procedures (SOPs) aligned with critical KPIs and rigorous door-to-door (D2D) service level agreements (SLAs).
• Manage volumetric weight calculations, express linehaul routings, and regulatory trade compliance frameworks.
• Deliver strategic performance reporting to senior executive leadership, overseeing annual budgets, revenue forecasts, and sales force automation (SFA) analytics.

Connaissances

English

Cantonese

Mandarin

Leadership

Data-driven

Formation

Bachelor Degree

Outils

ERP systems

MS Office

Description du poste

Randstad Hong Kong Limited is seeking a seasoned leader to direct the International Express business unit, overseeing cross-border e-commerce and small parcel forwarding operations in Hong Kong. You will supervise commercial sales initiatives, customer service delivery, and airfreight operations to ensure seamless daily performance.

Partner with multinational clients and internal divisions to deliver high-impact freight forwarding and long-term key account management, while driving profitability