General Manager, Business Development

Business Development; Hong Kong; On-site; HKD 1,000,000 - 1,500,000; Full time

Job summary

AsiaWorld-Expo Management Limited is seeking a seasoned Business Development leader to drive revenue growth across the events and MICE portfolio. You will lead the team to deliver on KPI targets, shape commercial strategies, and coordinate with internal stakeholders to elevate client experiences.

The ideal candidate has 15+ years in sales and business management, with 7+ in supervision, strong forecasting, budgeting, and change leadership, and excellent English and Putonghua communication.

Qualifications

• Bachelor’s degree in Business or Marketing with MBA preferred.
• Minimum 15 years of sales and business management, of which 7 years must be in a direct supervisory role.
• Hands on experience in business forecasting, budgeting, and expense control.
• Authentic leadership with self-motivation, transparency, and change-agent mindset.
• Excellent English and Chinese; fluency in Putonghua.

Responsibilities

• Lead Business Development Team to deliver on KPI targets.
• Develop yield management and booking strategies to maximize venue efficiency and profit.
• Support revenue initiatives and other business development projects.
• Collaborate with Commercial Team and other departments on service delivery and improvement plans.
• Foster culture of competency, collaboration, design thinking, innovation and problem solving.
• Review client engagement processes and improve conversion.

Skills

Strategic leadership

Forecasting

Budgeting

Stakeholder management

Bilingual English/Chinese

Problem solving

Change management

Education

Bachelor’s degree in Business or Marketing

MBA preferred

Job description

Responsibilities:

• Plays a key role in ensuring Business Development Team delivers on full range of KPI targets.
• Able to develop Yield management strategy and Booking management to maximize the venue booking efficiency and profit.
• Fully support and take responsibility for other revenue initiatives in added-value services and any other business development projects.
• As an integral member of the Commercial Team supporting the implementation of service delivery and development of improvement plans and assisting in the business and strategic planning process.
• There will be a strong emphasis on the need to develop a culture of corporate competency, convergent thinking, service leadership, performance management and delivery, improvement, and appraisal as a foundation for excellent organizational performance.
• Manages the delivery of agreed key performance indicators in relation to customer experience, operations efficiency and team reporting procedures and guidelines.
• Work closely with other departments’ staff in developing effective multidisciplinary services.
• Plays a key role in the achievement of AWE’s Vision, Mission and Values by working closely with Strategic Planning and Business Development within the framework provided.
• Develops a culture that facilitates collaboration, convergent thinking, design thinking, innovation, collective problem solving and decision making.
• Continuous review of the clients’ engagement process by identifying gaps and or sources of issues and implement measures/mechanisms for improving the conversion.

Requirements:

• Bachelor’s degree in Business or Marketing Disciplines with demonstrated academic excellence; MBA preferred.
• Minimum 15 years of sales and business management, of which 7 years must be in a direct supervisory role. Familiar with International MICE sectors as well as the business trends.
• Hands on experience in business forecasting, budgeting, and expense control.
• Authentic leadership with self-motivation, practices transparency, acts as a change agent in the change management process.
• An effective communicator who advocates two-way communication, patience in handling controversies, able to anticipate and monitor reactions/feedback of the recipient, good at managing stakeholders’ expectations and achieved successes in getting their buy-in.
• Excellent in problem Solving & Decision-Making skill. Able to define the problems, identify the causal relationships among issues, and critically analyze issues, problems, opportunities, and consequences of a decision option. Be confident in making timely decisions to solve ad-hoc / urgent problems with justifications. Innovative in problem solving, solution design.
• Excellent command of written and spoken English and Chinese; fluency in Putonghua.

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AsiaWorld-Expo Management Limited is an equal opportunities employer.