General Manager and Executive Director Assistant

ThinkerTool Solutions Company Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

ThinkerTool Solutions Company Limited is seeking a General Manager and Executive Director Assistant to provide high-level executive support and strategic coordination across internal and external stakeholders.

The role requires a robust background in administrative management, government relations in mainland China, and excellent communication skills to navigate regulatory and corporate environments. A senior leadership support track record is essential.

Qualifications

• Bachelor’s degree or above in Finance, Business Administration, Management, or a related field.
• Minimum 10–12 years of progressive experience in administrative management, executive support, or operations, with at least 5 years in a senior leadership support role.
• Proven track record in managing government relations in mainland China, including direct liaison with regulatory agencies and handling of official compliance documentation.
• Excellent in communication and interpersonal skills.
• Experience in financial services, trust investment, asset management, or related industries is highly desirable.

Responsibilities

• Act as the primary point of contact between the General Manager/Executive Director and internal/external stakeholders, including shareholders, partners, and government officials.
• Assist the Executive Director in evaluating business opportunities, due diligence, and tracking progress of strategic initiatives.
• Drive operational excellence by identifying areas for improvement and implementing process optimisation initiatives.
• Coordinate cross-departmental projects and ensure execution of strategic decisions aligned with the company’s goals.
• Manage office administration, including facility management, procurement, vendor relations, and resource allocation.
• Serve as a key member of the crisis response team, proactively identifying operational, legal, and reputational risks.
• Coordinate and mediate among internal executives, external partners, and joint-venture stakeholders to resolve conflicts, negotiate terms, and drive collaborative outcomes.

Skills

Executive support

Strategic coordination

Stakeholder management

Communication

Crisis management

Education

Bachelor’s degree in Finance/Business Administration/Management

Job description

General Manager and Executive Director Assistant

About us

ThinkerTool Solutions Company Limited is a forward-thinking organisation committed to delivering innovative solutions and exceptional service to our clients. We pride ourselves on fostering a collaborative culture where talent is nurtured, and strategic thinking is valued. Our team is driven by a commitment to excellence and a passion for making a meaningful impact in our industry.

About the role

Key Responsibilities

1. Executive Support & Strategic Coordination

• Act as the primary point of contact between the General Manager/Executive Director and internal/external stakeholders, including shareholders, partners, and government officials.
• Assist the Executive Director in evaluating business opportunities, conducting due diligence, and tracking the progress of strategic initiatives.
• Drive operational excellence by identifying areas for improvement and implementing process optimisation initiatives.
• Leverage proven experience in communicating and negotiating with mainland Chinese government authorities at various levels (local, provincial, and national) to facilitate business operations, approvals, and project clearances.
• Monitor, interpret, and ensure adherence to official regulatory and compliance documents, including but not limited to statutory filings, policy updates, official correspondence, and administrative rulings.
• Provide strategic advice to the executive team on the implications of policy changes and government directives affecting the organisation’s operations and strategic initiatives.

3. Administrative & Crisis Management

• Coordinate cross-departmental projects and ensure execution of strategic decisions aligned with the company’s goals.
• Manage office administration, including facility management, procurement, vendor relations, and resource allocation.
• Serve as a key member of the crisis response team, proactively identifying operational, legal, and reputational risks.
• Develop and implement contingency plans to address emergencies, such as sudden regulatory inspections, legal disputes, or operational disruptions.

5. Stakeholder & Partnership Management

• Coordinate and mediate among internal executives, external partners, and joint-venture stakeholders to resolve conflicts, negotiate terms, and drive collaborative outcomes.
• Build and maintain strong relationships with key business partners, government entities, and service providers.

Key Requirements

Qualifications & Experience

• Bachelor’s degree or above in Finance, Business Administration, Management, or a related field.
• Minimum 10–12 years of progressive experience in administrative management, executive support, or operations, with at least 5 years in a senior leadership support role.
• Proven track record in managing government relations in mainland China, including direct liaison with regulatory agencies and handling of official compliance documentation.
• Excellent in communication and interpersonal skills.
• Experience in financial services, trust investment, asset management, or related industries is highly desirable.

ThinkTool Solutions is a one-stop service provider to our esteemed clients. We provide full support in all-rounded HR areas including new office setup, payroll outsourcing, talent search and etc.

What can I earn as an Executive Director