Front Office Guest Services Supervisor - Immediate Start

Dorsett Wanchai Hong Kong; Hong Kong; On-site; HKD 112,000 - 134,000; Full time

Job summary

Dorsett Wanchai Hong Kong is seeking a service-driven Front Office professional for a full-time role in Wan Chai. You will handle guest check-in/out, reservations, and guest inquiries, ensuring smooth operations and guest satisfaction.

The ideal candidate has at least 3 years of relevant hotel experience, diploma or certificate in hospitality, and fluent English with Cantonese and Mandarin. Immediate availability is preferred, and familiarity with Fidelio Opera is a plus.

Qualifications

• Certificate or diploma in hospitality management or related disciplines.
• Minimum 3 years' relevant hotel industry experience.
• Service-oriented with knowledge of Front Office operations.
• Immediate availability.
• Strong command of English, Cantonese and Mandarin.

Skills

Customer service

Front Office

Interpersonal skills

Communication skills

Education

Certificate / Diploma in Hospitality Management

Tools

Fidelio Opera

Job description

Dorsett Wanchai Hong Kong is seeking a service-driven Front Office professional for a full-time role in Wan Chai. You will handle guest check-in/out, reservations, and guest inquiries, ensuring smooth operations and guest satisfaction.

The ideal candidate has at least 3 years of relevant hotel experience, diploma or certificate in hospitality, and fluent English with Cantonese and Mandarin. Immediate availability is preferred, and familiarity with Fidelio Opera is a plus.