Front Desk & Guest Services Coordinator

LRC; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Ladies’ Recreation Club (LRC) on Hong Kong Island is seeking a Front Desk Associate to warmly welcome members and guests, coordinate inquiries and event reservations, and ensure professional service at the club’s reception. The role requires at least 1 year in hospitality or property management, a pleasant demeanor, excellent manners, and fluent English and Cantonese.

You will work shifts including weekends and public holidays, with opportunities to support administrative tasks and contribute to

Qualifications

• At least 1 year relevant working experience in the hospitality industry / property management.
• Pleasant and attention to detail.
• Excellent manners and communications skills.
• Good command of spoken English and Cantonese.
• Willingness to work shifts including weekends and public holidays.

Responsibilities

• Offer warm welcome to members and visitors at the Front Desk.
• Coordinate front desk activities, including greeting members, answering inquiries, reserving events, handling phone calls, and mailing services.
• Enforce club rules and regulations.
• Assist in handling emergency situations.
• Assist in administrative duties.

Skills

Customer service

Communication skills

English & Cantonese

Job description

Ladies’ Recreation Club (LRC) on Hong Kong Island is seeking a Front Desk Associate to warmly welcome members and guests, coordinate inquiries and event reservations, and ensure professional service at the club’s reception. The role requires at least 1 year in hospitality or property management, a pleasant demeanor, excellent manners, and fluent English and Cantonese.

You will work shifts including weekends and public holidays, with opportunities to support administrative tasks and contribute to