Receptionist (Part Time)

LRC; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Ladies’ Recreation Club (LRC) on Hong Kong Island is seeking a Front Desk Associate to warmly welcome members and guests, coordinate inquiries and event reservations, and ensure professional service at the club’s reception. The role requires at least 1 year in hospitality or property management, a pleasant demeanor, excellent manners, and fluent English and Cantonese.

You will work shifts including weekends and public holidays, with opportunities to support administrative tasks and contribute to

Qualifications

• At least 1 year relevant working experience in the hospitality industry / property management.
• Pleasant and attention to detail.
• Excellent manners and communications skills.
• Good command of spoken English and Cantonese.
• Willingness to work shifts including weekends and public holidays.

Responsibilities

• Offer warm welcome to members and visitors at the Front Desk.
• Coordinate front desk activities, including greeting members, answering inquiries, reserving events, handling phone calls, and mailing services.
• Enforce club rules and regulations.
• Assist in handling emergency situations.
• Assist in administrative duties.

Skills

Customer service

Communication skills

English & Cantonese

Job description

Founded in 1883, the Ladies’ Recreation Club (LRC) is a private members’ club situated in the heart of Hong Kong Island surrounded by the greenery at the Mid-Levels. With five-star sports and dining facilities, and outstanding service, the Club offers its members a place to gather, socialise, share the same passions and interests, and enjoy an array of activities with their families and guests. With members of many nationalities and ages, the LRC continues to be one of the most sought-after family-oriented sports and recreation clubs in Hong Kong.

At LRC, we believe that people are our greatest assets. We invest in employee’s development and job satisfaction, and provide learning and professional training opportunities to nurture talent who aspires to excel in the hospitality industry.

We believe that as team members grow in their jobs, wider experiences provide a more enriching experience and opportunities for leadership and management. We offer professional development, coaching, mentoring and TRAINING to help you achieve your career goals.

We invite dynamic and motivated individuals to be part of the team which is dedicated to delivering service excellence and taking guest experience to the next level.

Job Responsibilities

• Offer warm welcome to members and visitors at the Front Desk
• Coordinate activities of the Front Desk ensuring members and guests receive prompt and professional attention including but not limited to greeting members/visitors, answering inquiries’, events reservation, handling phone calls and courier/mailing service
• Enforce the rules and regulations of the club
• Assist in handling emergency situations
• Assist in administrative duties

Job Requirements

• At least 1 year relevant working experience in the hospitality industry / property management
• Pleasant and attention to details
• Excellent manner and communications skills
• Good command of spoken English and Cantonese
• Working on shifts including weekend and public holidays required

All information provided by job applicants will be used for recruitment purpose only.