Fashion Retail L&D Partner: Elevate Advisor Excellence

CHANEL; Hong Kong; Sur place; HKD 180 000 - 260 000; Plein temps

Résumé du poste

CHANEL in Hong Kong seeks a Talent Development partner to elevate learning experiences for Boutique Advisors and drive client-service excellence across Chanel’s luxury retail network. You will design personalized learning solutions and collaborate with Area and Boutique Managers to boost performance and brand standards.

Success requires strong communication, coaching, and adaptability to evolving retail hours, ensuring a cohesive, luxury-focused client journey across Chanel stores.

Qualifications

• Degree or tertiary diploma required.
• Experience in people interactions, coaching and training preferred.
• Strong client-centric mindset and service excellence expected.
• Excellent communication and influence skills.
• Able to work independently with flexible retail hours.

Responsabilités

• Curate personalized learning solutions for Boutique Advisors to enhance client experience and retail excellence.
• Coach and collaborate with Area Managers and Boutique Managers to elevate the learning journey and business outcomes.

Connaissances

Coaching

Training

Communication

Time management

Independent work

Mobility

Formation

Degree or tertiary diploma

Description du poste

CHANEL in Hong Kong seeks a Talent Development partner to elevate learning experiences for Boutique Advisors and drive client-service excellence across Chanel’s luxury retail network. You will design personalized learning solutions and collaborate with Area and Boutique Managers to boost performance and brand standards.

Success requires strong communication, coaching, and adaptability to evolving retail hours, ensuring a cohesive, luxury-focused client journey across Chanel stores.