Facilities Operations Lead & Workplace Experience

Jones Lang LaSalle Ltd; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Ltd in Hong Kong is seeking an experienced Facilities Manager to oversee daily FM operations, including workplace services, mailroom, meeting room management, and event setup. This role leads the on-site facilities team, coordinates with contractors, and drives workplace experience initiatives to enhance employee engagement and guest satisfaction.

You will manage inventory, coordinate maintenance, and ensure compliance with safety and regulatory standards while reporting

Qualifications

• Bachelor's degree in Facilities Management or related field.
• 5+ years in facilities management or corporate real estate.
• Experience managing workplace services, mailroom, vendors.
• Strong stakeholder management and communication.
• Proficient in Microsoft Office.

Responsibilities

• Oversee day-to-day FM operations including workplace services, mailroom, meeting room management, and event setup.
• Supervise onsite facilities team with training and performance oversight.
• Serve as primary contact for internal stakeholders, contractors, and vendors.
• Lead workplace experience initiatives to boost employee engagement and guest experience.
• Manage meeting room operations and workplace amenities for seamless user experience.
• Maintain warehouse inventory and asset tracking; coordinate recycling of obsolete items.
• Coordinate preventive maintenance with service providers to keep facilities operational.
• Respond to facility issues and incidents with timely resolution and stakeholder updates.
• Ensure compliance with health, safety, environmental, and workplace regulations.

Skills

Stakeholder management

Organizational skills

Problem solving

MS Office

English communication

Education

Bachelor's degree in Facilities Management or related field

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Word

Job description

Jones Lang LaSalle Ltd in Hong Kong is seeking an experienced Facilities Manager to oversee daily FM operations, including workplace services, mailroom, meeting room management, and event setup. This role leads the on-site facilities team, coordinates with contractors, and drives workplace experience initiatives to enhance employee engagement and guest satisfaction.

You will manage inventory, coordinate maintenance, and ensure compliance with safety and regulatory standards while reporting