Co-Working Space Facilities & Operations Lead

JLL; Hong Kong; On-site; HKD 550,000 - 750,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities Manager to oversee daily operations and maintenance of a premium co-working space. You will lead building systems, infrastructure, and vendor relationships to ensure a high-quality member experience.

Ideal candidates hold a Bachelor's degree in Facilities Management or related field, 4+ years of facilities management experience (preferably in co-working or premium commercial settings), and strong leadership and data-driven

Qualifications

• Bachelor’s degree in Facilities Management, Customer Service, Hospitality or a related field.
• 4+ years of progressive facilities management experience, with at least 2 years in a senior/supervisory role.
• Strong knowledge of building systems and facility management best practices.

Responsibilities

• Oversee daily facilities operations and maintenance of the co-working space.
• Develop and implement facility management strategies to optimize performance, sustainability and resilience.
• Lead and mentor the facilities team to deliver exceptional member service.
• Serve as a secondary point of contact for members to address inquiries and concerns.
• Collaborate with community, leasing and sales teams to enhance member experience.
• Maintain records, access controls, procurement and vendor management processes.
• Prepare reports on facility performance, occupancy, budgets and sustainability initiatives.
• Develop and oversee emergency response and business continuity plans.

Skills

Facilities management

Co-working space operations

Leadership

Data analysis

Project management

Customer service

Education

Bachelor's degree in Facilities Management or related field

Tools

Facility management software

Data visualization tools

Job description

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities Manager to oversee daily operations and maintenance of a premium co-working space. You will lead building systems, infrastructure, and vendor relationships to ensure a high-quality member experience.

Ideal candidates hold a Bachelor's degree in Facilities Management or related field, 4+ years of facilities management experience (preferably in co-working or premium commercial settings), and strong leadership and data-driven