Facilities Operations & Compliance Specialist

JLL; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

JLL in Hong Kong is seeking a Facilities Officer to manage daily facility operations and maintenance for assigned properties. You will liaise with clients, tenants and technical teams to ensure a safe, comfortable and compliant office environment by supervising building systems and the performance of outsourced vendors.

Key activities include operations supervision, vendor management, maintenance coordination, HK regulatory safety compliance, budget support, on-site events, project assistance,

Qualifications

• Diploma or bachelor's in Facility Management or related field.
• 2–4 years in commercial property or facility management.
• REW certificate (Grade A/B) preferred; CFM a plus.
• Proficient in MS Office; strong communication skills.

Responsibilities

• Supervise daily operations and inspect building areas.
• Oversee outsourced vendors and service quality.
• Coordinate maintenance work orders and contractor schedules.
• Ensure compliance with HK regulations and safety inspections.
• Assist in budget preparation and vendor invoices.
• Support client events and on-site operations.
• Assist engineers on projects and site compliance.
• Support EHS and ISO14K initiatives; report KPIs.
• Oversee mailroom operations and logistics documentation.
• Provide professional customer service and front desk coverage.

Skills

Cantonese

English

Mandarin

Problem-solving

Multitasking

Teamwork

Communication

MS Office

Education

Diploma in Facility Management

Bachelor's degree in related field

REW certificate (Grade A/B)

CFM or similar qualification

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

JLL in Hong Kong is seeking a Facilities Officer to manage daily facility operations and maintenance for assigned properties. You will liaise with clients, tenants and technical teams to ensure a safe, comfortable and compliant office environment by supervising building systems and the performance of outsourced vendors.

Key activities include operations supervision, vendor management, maintenance coordination, HK regulatory safety compliance, budget support, on-site events, project assistance,