Assistant Facilities Officer

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 216,000 - 312,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Security/Facilities Associate to maintain CX City operations in Hong Kong. You will coordinate vendor activities, supervise security postings, monitor CCTV and access control, and support daily facility management tasks.

This role requires a Security Personnel Permit and QAS training, with emphasis on reliability, independence, and strong customer service. Fluent English and Cantonese is preferred, with English proficiency considered an advantage.

Qualifications

• Holder of Security Personnel Permit and QAS training certificate.
• Honest, Reliable, and Responsible.
• Able to work independently.
• Good customer service awareness.
• Good Command of English & Chinese (including Cantonese).
• Good Command of spoken and reading English is an advantage.
• Relevant working experience in security or property management field is an advantage.

Responsibilities

• Coordinate daily security and facilities tasks with vendor teams.
• Supervise security postings, monitor CCTV, access control, and BMS.
• Operate Security Control Room and respond to emergencies.
• Provide Help Desk support during non-office hours.
• Assist event management and routine inspections.
• Support vehicle, carpark, traffic control, and loading bay registrations.
• Prepare incident reports and simple administrative tasks.
• Conduct surprise checks and briefings when needed.

Skills

Security

Facilities

Customer service

English Cantonese

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

What this job involves

• Responsible for maintaining the operation of CX City and shall perform duties which shall include but not limited to:
• To report to and assist Assistant Facilities Manager / Facilities Manager
• To co-ordinate with outsourced vendors for daily facilities service and maintenance work
• To assist in supervising security and other general management work
• To manage the Security Control Room and monitor the access control systems, CCTV systems, Building Management system and other security control systems;
• To man and support any security postings, maintain order and perform duties as assigned;
• To perform building patrol and other patrol duties as required;
• To assist traffic control
• To assist carpark vehicle in & our and other carpark management
• To assist visitor(s) to register relevant information at loading bay
• To conduct routine daily inspection in all other facility management activities in Cathay City like reporting irregularities in cleaning conditions, malfunctioned or destroyed facilities.
• To report any emergency situation and operate contingency plans as directed;
• To provide customer enquiry as Help Desk Services during non-office hours
• To assist in event management
• To monitor any contractor works e.g. using gondola/scissor platform in a right way
• To provide some simple administrative support including job order issuance, occurrence book, routine daily and incident reports.
• To perform any other facilities management and related assignments as directed;
• To be in-charge person to have surprise check or conduct briefing (for more senior staff)
• To assist temperature check during the pandemic

Desired or preferred experience and technical skills

• Holder of Security Personnel Permit and QAS training certificate
• Honest, Reliable, and Responsible
• Able to work independently
• Good customer service awareness
• Good Command of in English & Chinese (including Cantonese)
• Good Command of spoken and reading in English is an advantage.
• Relevant working experience in security or property management field is an advantage

Location: On-site –Hong Kong, SAR, China

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.