Facilities Gatekeeper & Front Desk Specialist

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 210,000 - 250,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities Assistant to be the gatekeeper of the site, coordinating with security, reception, and attendants to maintain a high standard for the client site.

You will manage preventative maintenance scheduling, cleaning services, monitor CCTV, visitor access, and escalate incidents while helping safeguard premises and present a welcoming face to guests.

Qualifications

• Excellent communication skills are vital—both spoken and written.
• Work independently in cascading high-level communications and boosting staff/client satisfaction.
• Good command of English and Chinese.

Responsibilities

• Arrange for regular preventative maintenance and repairs for facilities.
• Schedule regular cleaning services and ensure office equipment are in good working order.
• Monitor CCTV systems and carry out maintenance or repairs as needed.
• Oversee visitor access—clients, contractors, vendors—and maintain logs.
• Act as back-up receptionist and be the face of JLL to guests.
• Escalate incidents following established procedures and document outcomes.

Skills

Communication skills

Bilingual English/Chinese

Independent worker

Job description

Jones Lang LaSalle Incorporated in Hong Kong is seeking a Facilities Assistant to be the gatekeeper of the site, coordinating with security, reception, and attendants to maintain a high standard for the client site.

You will manage preventative maintenance scheduling, cleaning services, monitor CCTV, visitor access, and escalate incidents while helping safeguard premises and present a welcoming face to guests.