Executive Assistant, Healthcare Admin & Patient Support

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Hospital Authority - Kowloon Central Cluster is seeking an Executive Assistant I to provide executive and clerical support for the Non-Emergency Ambulance Transfer Service at Queen Mary Hospital. The role handles enquiries, coordinates feedback, and supports project management in a fast-paced environment.

Candidates should have a university degree or a diploma with relevant experience, proficient in MS Office, English and Chinese, and good interpersonal skills.

Qualifications

• University graduates with working experience; OR
• Diploma in a specialized function with relevant working experience and completed F.5/S.5 with HKCEE English & Chinese, or HKDSE Level 2 in English/Chinese and other requirements.

Responsibilities

• Provide executive and clerical support for daily operations of the department.
• Handle enquiries, liaise with public, patients and staff.
• Coordinate feedback and complaints with relevant departments.
• Perform general clerical duties including filing, data entry, statistics and record keeping.
• File and retrieve documents, compile statistics and returns.
• Perform reception duties and assist in counter and registration work.
• Support project management including planning, implementation and monitoring.
• Assist in supervising junior staff if necessary.
• Perform other related duties as assigned by supervisor.

Skills

MS Office

English

Chinese

Communication

Teamwork

Independent working

Education

University degree

Diploma with relevant experience

Tools

MS Office

Job description

Hospital Authority - Kowloon Central Cluster is seeking an Executive Assistant I to provide executive and clerical support for the Non-Emergency Ambulance Transfer Service at Queen Mary Hospital. The role handles enquiries, coordinates feedback, and supports project management in a fast-paced environment.

Candidates should have a university degree or a diploma with relevant experience, proficient in MS Office, English and Chinese, and good interpersonal skills.