Executive Assistant I (Non-Emergency Ambulance Transfer Service)

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

Hospital Authority - Kowloon Central Cluster is seeking an Executive Assistant I to provide executive and clerical support for the Non-Emergency Ambulance Transfer Service at Queen Mary Hospital. The role handles enquiries, coordinates feedback, and supports project management in a fast-paced environment.

Candidates should have a university degree or a diploma with relevant experience, proficient in MS Office, English and Chinese, and good interpersonal skills.

Qualifications

• University graduates with working experience; OR
• Diploma in a specialized function with relevant working experience and completed F.5/S.5 with HKCEE English & Chinese, or HKDSE Level 2 in English/Chinese and other requirements.

Responsibilities

• Provide executive and clerical support for daily operations of the department.
• Handle enquiries, liaise with public, patients and staff.
• Coordinate feedback and complaints with relevant departments.
• Perform general clerical duties including filing, data entry, statistics and record keeping.
• File and retrieve documents, compile statistics and returns.
• Perform reception duties and assist in counter and registration work.
• Support project management including planning, implementation and monitoring.
• Assist in supervising junior staff if necessary.
• Perform other related duties as assigned by supervisor.

Skills

MS Office

English

Chinese

Communication

Teamwork

Independent working

Education

University degree

Diploma with relevant experience

Tools

MS Office

Job description

With effect from 1 April 2026, the Hong Kong East Cluster (HKEC) and Hong Kong West Cluster (HKWC) have been integrated to form the Hong Kong Island Cluster (HKIC). For enquiries, please contact relevant HR in-charge of the corresponding job vacancy.

Job Description - Executive Assistant I (Non-Emergency Ambulance Transfer Service) (HKIC202610124)

REF. NO.: HKIC202610124

Application Deadline : 26 October 2026
Date of Issue : 13 October 2026

Position :

Rank :

Administrative Services Department - Non-Emergency Ambulance Transfer Service, Queen Mary Hospital, Hong Kong Island Cluster(West)

Salary :

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

• To perform executive and clerical support for the daily operation of the department.
• To handle enquiries, liaise and communicate with public, patient and staff.
• To coordinate feedback and complaints with relevant departments.
• To carry out general clerical duties that includes filing, data entry, statistics and record keeping.
• To file and retrieve documents, compile statistics, returns and research.
• To perform reception services, help in counter and registration work, and provide information and assistance to patients and public.
• To support projects management including planning, implementation and monitoring.
• To assist in the supervision of supporting staff of the department if necessary.
• Perform other related duties as assigned by the supervisor.

Entry Requirement:

• University Graduates with working experience; OR
• Has obtained a diploma in a specialized function with relevant working experience and completed F.5/ S.5 with:
  • (a) 5 subjects passed in HKCEE including English Language (Syllabus B) and Chinese Language, or equivalent;
  • (b) 5 subjects in HKDSE attaining the level specified below:
    • i. Level 2 in English Language and Chinese Language, and
    • ii. Level 2 in New Senior Secondary subjects/ “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category)/ Grade E in Other Language subjects, or equivalent.

Preferred Attributes:

• Proficiency in common computer software (e.g. MS office, including Chinese Word processing).
• Good command of both written and spoken English and Chinese.
• Responsible, self-motivated, outgoing, good team player and able to work independently with good communication and interpersonal skills.
• Commitment and flexible working hours (over time during project deadlines).
• With minimum 2 year’s solid working experience in administration.
• Previous experience in supervising or mentoring juniors will be an advantage.

Location:

Hong Kong West Cluster-Queen Mary Hospital

Job:

Supervisory, Clerical and General (Including EA rank)