Enterprise Client Solutions Director

DMALL

Hong Kong

On-site

HKD 1,200,000 - 1,800,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Dmall in Hong Kong is seeking a Client Solution Director to lead the Business Development team, acting as a trusted advisor to retailers and partners and driving digital transformation through Dmall's retail tech and AI-powered solutions. You will expand revenue, manage enterprise accounts, and build strategic partnerships while guiding GTM strategies, sales pipeline, and customer success.

The ideal candidate has 10+ years in BD or account management and 8+ years in IT/SaaS, with strong

Qualifications

10+ years in business development or account management
8+ years in IT, software, SaaS, or technology solutions
Proven revenue growth and enterprise deals
Strong commercial negotiations and contract management
Experience building partnerships and GTM initiatives
Excellent stakeholder management with senior leaders
Fluent in English, Cantonese and Mandarin

Responsibilities

Own and deliver business performance targets aligned with regional and global growth objectives.
Develop and execute revenue growth strategies, including market segmentation, go-to-market planning, and sales pipeline management.
Analyze market trends, customer needs, and competitive landscapes to identify new business opportunities.
Lead customer engagement initiatives, including events, webinars, conferences, thought leadership campaigns.
Drive customer success and long-term value realization across new and existing accounts.
Lead commercial discussions and contract negotiations to achieve mutually beneficial outcomes.
Expand revenue within existing accounts and win new opportunities among leading retailers and enterprise clients.
Translate market needs into product enhancements and scalable solutions.
Collaborate with cross-functional teams to deliver innovative retail technology and AI solutions.