End User Support Engineer — On-site IT & VIP Support

Swing Consulting Ltd.; Hong Kong; On-site; HKD 200,880 - 279,000; Full time

Benefits offered by this job

5-day Work Week

Annual Leave (10-20 Days)

Stable Working Environment

Job summary

A technology consulting firm in Hong Kong is looking for an End User Support Engineer. The role involves providing technical support for end users and troubleshooting hardware and software issues. Candidates should hold a diploma in IT or a related field and possess at least one year of experience in end user support. Benefits include a stable working environment and annual leave. Good communication skills in Cantonese, English, and Mandarin are required for this customer-focused role.

Qualifications

• Minimum 1 year in IT end user support is preferred.
• Knowledge in building Windows PC using corporate images.
• Experience in VIP support is a plus.

Responsibilities

• Provide in-house/on-site technical support services for end users.
• Deal with hardware & software related issues (PC/Notebook, Windows 7/10/11).
• Support O365/M365 applications and perform installation/configuration of workstations.

Skills

Technical support services

Troubleshooting

Communication skills in Cantonese, English, and Mandarin

Education

Diploma or above in IT, computer science or related field

Job description

A technology consulting firm in Hong Kong is looking for an End User Support Engineer. The role involves providing technical support for end users and troubleshooting hardware and software issues. Candidates should hold a diploma in IT or a related field and possess at least one year of experience in end user support. Benefits include a stable working environment and annual leave. Good communication skills in Cantonese, English, and Mandarin are required for this customer-focused role.