Onsite IT Support Engineer – End-User & Imaging

Swing Consulting Ltd.; Hong Kong; On-site; HKD 245,520 - 290,160; Full time

Benefits offered by this job

10-15 Days Annual Leave

5-day Work Week

Friendly and Energetic Working Environment

Job summary

A technology consulting firm is seeking a Deskside Support Engineer in Hong Kong. The role involves providing technical support for both Mac and PC users, setting up hardware, and troubleshooting issues. Candidates should have a Higher Diploma in Computer or related discipline with at least a year of experience in end user support. The position offers a salary range of 22-26K, 10-15 days of annual leave, and a friendly working environment.

Qualifications

• Minimum 1 year experience in end user support.
• Strong customer service skills and effective communication required.
• Ability to troubleshoot IT-related issues.

Responsibilities

• Provide technical support for internal users.
• Set up computers and software installations.
• Perform on-site desktop/network support.

Skills

Desktop Software

Mac

MS Windows

Microsoft Office (O365, Outlook)

Customer service

Effective communication

Education

Higher Diploma in Computer or related discipline

Job description

A technology consulting firm is seeking a Deskside Support Engineer in Hong Kong. The role involves providing technical support for both Mac and PC users, setting up hardware, and troubleshooting issues. Candidates should have a Higher Diploma in Computer or related discipline with at least a year of experience in end user support. The position offers a salary range of 22-26K, 10-15 days of annual leave, and a friendly working environment.