Dining Experience Host (F&B Services)

Rosewood Hotels; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Rosewood Hong Kong is seeking a Receptionist to warmly greet guests, answer telephone inquiries, and efficiently manage customer bookings at our luxury property in Hong Kong. The successful candidate will uphold the hotel's high standards and professional service.

The role requires fluency in English and Chinese, with Mandarin an advantage. A Higher Diploma in Hospitality or Tourism management is preferred, with at least 1 year of luxury hotel experience and a strong customer-focused, energetic,

Qualifications

• Form 5 or above; Higher Diploma in Hospitality or Tourism management is an advantage
• Minimum 1 year’s relevant experience in a sizeable luxury hotel
• Customer oriented, energetic with outgoing personality
• Good command in English & Chinese; Mandarin would be an advantage

Responsibilities

• Greeting guests, handling telephone enquiries, and managing customer bookings
• Maintain high standards and professional services in meeting customers' expectations

Skills

Customer oriented

Outgoing personality

English & Chinese language skills

Education

Higher Diploma in Hospitality or Tourism management

Job description

General Information Press space or enter keys to toggle section visibility Country/Region

Hong Kong SAR Province/City Hong Kong SAR

Hiring Entity Rosewood Hong Kong Department

Food & Beverage - Services Job Type Full-time Permanent

Job Description Press space or enter keys to toggle section visibility Essential duties and responsibilities

Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing customer bookings

Maintain high standards and professional services in meeting customers' expectationsRequirementsForm 5 or above Higher Diploma in Hospitality or Tourism management is an advantage

Minimum 1 years’ relevant working experience in a sizeable luxury hotel

Keen to develop a career in Food & Beverage industry

Customer oriented, energetic with helpful and outgoing personality

Good command in both spoken & written English & Chinese. Mandarin would be also an advantage About

Us Press space or enter keys to toggle section visibility A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®.

At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.