Luxury Bar & Guest Experience Associate

Rosewood Hong Kong; Hong Kong; On-site; HKD 212,000 - 223,000; Full time

Job summary

Rosewood Hong Kong is seeking intuitive, engaging Associates to embark on a Rosewood Journey in a luxury hotel setting. You will deliver exceptional guest service at the bar, help maintain smooth operations, and uphold hygiene and quality standards in a refined dining environment.

Proficiency in English, Putonghua, and Cantonese is essential, with a F5 or higher diploma preferred. Prior luxury hotel experience is advantageous, and professional demeanor is required.

Qualifications

• Proficiency in English, Putonghua and Cantonese is essential.
• F5 or Higher Diploma in Hospitality or Tourism management is an advantage.
• Relevant experience in a luxury hotel or similar role is an advantage.
• High professional standards and strong communication, presentation, and interpersonal skills.

Responsibilities

• Provide excellent customer service to guests according to hotel standards.
• Assist to ensure smooth operation and high service levels within the bar.
• Maintain high levels of hygiene and quality standards for the bar.
• Contribute to a delighted dining environment and guest satisfaction.

Skills

English

Putonghua

Cantonese

Education

F5 or Higher Diploma (Hospitality/Tourism management)

DSE / Secondary Education

Job description

Rosewood Hong Kong is seeking intuitive, engaging Associates to embark on a Rosewood Journey in a luxury hotel setting. You will deliver exceptional guest service at the bar, help maintain smooth operations, and uphold hygiene and quality standards in a refined dining environment.

Proficiency in English, Putonghua, and Cantonese is essential, with a F5 or higher diploma preferred. Prior luxury hotel experience is advantageous, and professional demeanor is required.