Digital Platform Lead: Agile Product Owner for Banking

HSBC Holdings plc; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Hang Seng Bank Limited is seeking a Digital Platform Manager to lead end‑to‑end digital onboarding journeys and account servicing. You will act as a Product Owner, prioritise the backlog, and translate strategies into development tasks across front‑to‑back solutions.

With 7+ years in digital banking or platform development, you will drive data‑driven decisions, collaborate with Scrum Masters and vendors, and deliver superior digital customer journeys.

Qualifications

• Minimum of 7 years' experience in digital banking products or platform development.
• Experience in project delivery using Agile methodologies.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in English and Chinese.

Responsibilities

• Drive delivery of digital onboarding and account servicing journeys with Agile methods.
• Act as Product Owner to drive end-to-end design, backlog prioritisation, and task translation.
• Write epics and user stories, define acceptance criteria, identify risks for compliance.
• Collaborate with business users, Scrum Masters, UX/UI, Technology, and vendors.
• Manage sales analytics and use data-driven insights to boost digital engagement.
• Build strong relationships with cross-functional teams to align on vision.
• Deliver a strong digital journey by analysing analytics and customer behaviour.

Skills

Digital banking products

Digital platform development

Project management

Agile methodologies

Data-driven decisions

English and Chinese

Education

University degree in Business Administration/Information Technology

Job description

Hang Seng Bank Limited is seeking a Digital Platform Manager to lead end‑to‑end digital onboarding journeys and account servicing. You will act as a Product Owner, prioritise the backlog, and translate strategies into development tasks across front‑to‑back solutions.

With 7+ years in digital banking or platform development, you will drive data‑driven decisions, collaborate with Scrum Masters and vendors, and deliver superior digital customer journeys.