Digital Business Analyst (Loan Projects), Banking

Peoplebank Hong Kong Limited; Hong Kong; Vor Ort; HKD 480.000 - 640.000; Vollzeit

Zusammenfassung

Hang Seng Bank is seeking a Digital Business Analyst to drive end-to-end analysis for loan initiatives. You will translate business goals into testable requirements that enhance online sales and customer conversions, collaborating with product, design, and engineering in an agile setup.

In this role you will manage requirements, support backlog prioritization, coordinate UAT and release readiness, and maintain clear documentation in Confluence.

Qualifikationen

• Minimum 5 years in digital business analysis, PM, or loan product management.
• Proven delivery record in online sales or digital platform initiatives in financial services.
• Strong knowledge of user-centered design, Agile, and best practices.
• Excellent analytical, problem-solving, and written/spoken communication.
• Hands-on experience with JIRA and Confluence for delivery management.
• Fluent English and Chinese; Putonghua preferred.

Aufgaben

• Manage business requirements and traceability for digital loan product deliveries.
• Elicit requirements via stakeholder workshops and translate to epics, user stories, and acceptance criteria.
• Prioritize backlogs with product owners and ensure sprint readiness.
• Coordinate UAT, defect triage, and release readiness verification.
• Foster cross-functional collaboration among UI/UX, engineering, architecture, and business stakeholders.
• Maintain documentation for customer journeys and technical decisions in Confluence.

Kenntnisse

Digital business analysis

Project management

Loan product management

User-centered design

Agile methodologies

Analytical thinking

Communication skills

Tools

JIRA

Confluence

Jobbeschreibung

Digital Business Analyst (Loan Projects), Banking

You will drive end-to-end digital business analysis for loan initiatives at Hang Seng Bank, translating business goals into testable requirements that enhance online sales and customer conversions. You will collaborate across product, design, and engineering teams within an agile framework to deliver high-impact digital platform solutions.

Responsibilities

• Manage business requirements and traceability for digital loan product deliveries


• Elicit requirements through stakeholder workshops and translate them into epics, user stories, and acceptance criteria


• Partner with product owners to prioritize backlogs and ensure sprint readiness


• Coordinate User Acceptance Testing, defect triage, and release readiness verification


• Facilitate cross-functional collaboration between UI/UX, engineering, architecture, and business stakeholders


• Maintain clear documentation for customer journeys and technical decisions in Confluence

Requirements

• At least 5 years of experience in digital business analysis, project management, or loan product management


• Demonstrate a proven delivery record in online sales or digital platform initiatives within financial services


• Apply solid understanding of user-centered design, Agile methodologies, and best practices


• Exhibit strong analytical, problem-solving, and written or verbal communication skills


• Utilize hands‑on experience with JIRA and Confluence for delivery management


• Communicate fluently in English and Chinese, with Putonghua preferred