Digital Loan Delivery Lead
Peoplebank Hong Kong Limited
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Job summary
Hang Seng Bank is seeking a Digital Business Analyst to drive end-to-end analysis for loan initiatives. You will translate business goals into testable requirements that enhance online sales and customer conversions, collaborating with product, design, and engineering in an agile setup.
In this role you will manage requirements, support backlog prioritization, coordinate UAT and release readiness, and maintain clear documentation in Confluence.
Qualifications
- Minimum 5 years in digital business analysis, PM, or loan product management.
- Proven delivery record in online sales or digital platform initiatives in financial services.
- Strong knowledge of user-centered design, Agile, and best practices.
- Excellent analytical, problem-solving, and written/spoken communication.
- Hands-on experience with JIRA and Confluence for delivery management.
- Fluent English and Chinese; Putonghua preferred.
Responsibilities
- Manage business requirements and traceability for digital loan product deliveries.
- Elicit requirements via stakeholder workshops and translate to epics, user stories, and acceptance criteria.
- Prioritize backlogs with product owners and ensure sprint readiness.
- Coordinate UAT, defect triage, and release readiness verification.
- Foster cross-functional collaboration among UI/UX, engineering, architecture, and business stakeholders.
- Maintain documentation for customer journeys and technical decisions in Confluence.
Skills
Tools
Job description
Hang Seng Bank is seeking a Digital Business Analyst to drive end-to-end analysis for loan initiatives. You will translate business goals into testable requirements that enhance online sales and customer conversions, collaborating with product, design, and engineering in an agile setup.
In this role you will manage requirements, support backlog prioritization, coordinate UAT and release readiness, and maintain clear documentation in Confluence.
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