Desktop Support Engineer – O365, VPN & IT Helpdesk

Swing Consulting Ltd.; Hong Kong; On-site; HKD 200,880 - 279,000; Full time

Benefits offered by this job

10-20 Days Annual Leave

5-day Work Week

Friendly and Energetic Working Environment

Job summary

A technology consulting firm in Hong Kong is seeking a Desktop Support Engineer to provide first-level support for Microsoft Office and O365. The ideal candidate should possess a diploma in IT and have at least 2 years of relevant support experience. Responsibilities include troubleshooting hardware and software issues, setting up conferencing tools, and supporting users with technical queries. This role offers a friendly and energetic working environment, along with annual leave and competitive salary depending on experience.

Qualifications

• 2 years of relevant support experience.
• Good technical skill in PC desktop aspects.
• Familiar in Office 365 support and authentication.

Responsibilities

• Provide first level Microsoft office and business productivity tools support.
• Set up conferences using MS Teams and Zoom.
• Troubleshoot I.T related issues and assist users.

Skills

Microsoft Office

O365

Technical support

Problem diagnosis

Effective communication

Education

Diploma in IT or above

Job description

A technology consulting firm in Hong Kong is seeking a Desktop Support Engineer to provide first-level support for Microsoft Office and O365. The ideal candidate should possess a diploma in IT and have at least 2 years of relevant support experience. Responsibilities include troubleshooting hardware and software issues, setting up conferencing tools, and supporting users with technical queries. This role offers a friendly and energetic working environment, along with annual leave and competitive salary depending on experience.