Desktop Support Pro: Office 365, VPN & IT Help

Swing Consulting Ltd.; Hong Kong; On-site; HKD 223,200 - 279,000; Full time

Benefits offered by this job

Annual leave: 10-20 days

Medical plan

Friendly and energetic working environment

Job summary

A technology consulting firm is looking for a Desktop Support Engineer in Hong Kong. The role involves providing first-level support for Microsoft Office, setting up conference tools like MS Teams, and troubleshooting network and desktop issues. Candidates should have a diploma in IT and at least 2 years of relevant experience. In addition to technical skills, effective communication and problem-solving abilities are essential. The compensation ranges from 20-25K HKD, depending on experience.

Qualifications

• 2 years of relevant support experience.
• Good Problem Diagnosis skill.
• Effective communication and good people skill.

Responsibilities

• Provide first level support on office tools and software.
• Setup MS Teams and Zoom for conferences.
• Assist with network and desktop hardware issues.
• Install new printers, PCs, and software.
• Provide VPN and mobile device support.
• Build PCs for new joiners.

Skills

Microsoft office support

O365 support

Problem diagnosis

Technical skill in PC desktop

Effective communication

Education

Diploma or above on IT

Job description

A technology consulting firm is looking for a Desktop Support Engineer in Hong Kong. The role involves providing first-level support for Microsoft Office, setting up conference tools like MS Teams, and troubleshooting network and desktop issues. Candidates should have a diploma in IT and at least 2 years of relevant experience. In addition to technical skills, effective communication and problem-solving abilities are essential. The compensation ranges from 20-25K HKD, depending on experience.