Desktop Support Engineer: IT Helpdesk & Hardware

Swing Consulting Ltd.; Hong Kong; On-site; HKD 200,880 - 279,000; Full time

Benefits offered by this job

10-20 Days Annual Leave

5-day Work Week

Medical Plan

Friendly and Energetic Working Environment

Job summary

A technology consulting firm in Hong Kong is looking for a Desktop Support Engineer to deliver first-level support for Microsoft Office, handle hardware and software issues, and assist with conference setups. Ideal candidates should hold a diploma in IT, have at least 2 years of relevant experience, and possess strong problem diagnosis and communication skills. Benefits include a competitive salary range based on experience and a friendly working environment.

Qualifications

• Minimum 2 years of relevant support experience.
• Experience with Office 365 support and authentication.

Responsibilities

• Provide first-level support for Microsoft Office and business productivity tools.
• Assist with conference setup using MS Teams and Zoom.
• Troubleshoot IT-related issues for users.

Skills

Problem Diagnosis

Technical skills in PC desktop

Effective communication

People skills

Education

Diploma or above in IT

Job description

A technology consulting firm in Hong Kong is looking for a Desktop Support Engineer to deliver first-level support for Microsoft Office, handle hardware and software issues, and assist with conference setups. Ideal candidates should hold a diploma in IT, have at least 2 years of relevant experience, and possess strong problem diagnosis and communication skills. Benefits include a competitive salary range based on experience and a friendly working environment.