IT Helpdesk Support Engineer - Hardware & Networking

Swing Consulting Ltd.; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Job summary

A consulting firm in Hong Kong is looking for an IT Helpdesk Support Engineer to provide technical support, manage IT services training, and oversee equipment procurement. Candidates should have a diploma in computer science, over 1 year of IT support experience, and be familiar with both Windows and Mac operating systems. Strong communication skills and the ability to solve hardware and network issues are essential. Good command of English will be a plus.

Qualifications

• 1+ years of IT support experience.
• Familiar with Windows and Mac operating systems.
• Able to solve common hardware and network faults.

Responsibilities

• Provide IT technical advice and helpdesk support services to users.
• Manage equipment procurement and IT contracts.
• Design and deliver IT training for users.

Skills

IT support

Problem-solving

Communication

Education

Diploma in computer science or a related field

Tools

Windows

Mac OS

Job description

A consulting firm in Hong Kong is looking for an IT Helpdesk Support Engineer to provide technical support, manage IT services training, and oversee equipment procurement. Candidates should have a diploma in computer science, over 1 year of IT support experience, and be familiar with both Windows and Mac operating systems. Strong communication skills and the ability to solve hardware and network issues are essential. Good command of English will be a plus.