Data Center Infrastructure Engineer - 24/7 On-Call

Amazon Web Services; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

AWS Infrastructure Services in Hong Kong is seeking a data center operations professional to join a diverse team of engineers and operations staff. You will support 7x24 data center activities, respond to incidents on site, perform break-fix tasks, manage media and capacity decommissioning, keep operation areas tidy, and contribute improvements from daily operational experience.

Applicants should have knowledge of IT hardware and networks, strong English communication, and 1+ years in server

Qualifications

• Knowledge of IT system hardware and network concepts.
• Experience in English-language communication skills, both written and verbal.
• Strong analytical skills, attention to detail, and effective communication abilities.
• 1+ years of server hardware troubleshooting and repair experience, or experience with network equipment installation and configuration.
• 1+ years of network cabling, optic types, and test equipment experience, or experience in similar technical roles.
• Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines.
• Sound understanding on incidents response and prioritization.
• Preferred: Experience in data center engineering or operations, or experience in operations and on-call support for data center facilities, mission critical plants, or production facilities.
• Preferred: 1+ years of data center experience, or experience in networking.
• Preferred: Knowledge of cloud computing technologies.

Responsibilities

• 7x24 roster duty in data center operations
• Incident first responder and onsite hands on support
• Break-fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Innovate and contribute from day to day operation experiences to improve operation efficiency

Skills

IT hardware

Network concepts

English communication

Analytical skills

Server hardware troubleshooting

Network installation/configuration

Network cabling/optics

Incident response

Data center operations

Cloud computing knowledge

Education

Degree / High Diploma in Information Technology / Computer Science / Engineering

Job description

AWS Infrastructure Services in Hong Kong is seeking a data center operations professional to join a diverse team of engineers and operations staff. You will support 7x24 data center activities, respond to incidents on site, perform break-fix tasks, manage media and capacity decommissioning, keep operation areas tidy, and contribute improvements from daily operational experience.

Applicants should have knowledge of IT hardware and networks, strong English communication, and 1+ years in server