Data Center Batch Operator - 24/7 Ops & Incident

Computer Recruitment Consultants Limited; Hong Kong; On-site; HKD 350,000 - 480,000; Full time

Job summary

Computer Recruitment Consultants Limited in Hong Kong is seeking a detail-oriented Data Centre Batch Operator to join our team. You will create, deploy, monitor, and manage batch jobs to ensure timely, error-free processing of critical operations.

Responsibilities include designing and configuring jobs, deploying them with enterprise schedulers, monitoring execution, handling incidents, and maintaining thorough documentation.

Qualifications

• Experience as Batch Operator/Data Centre Operator or similar in IT operations.
• Strong knowledge of batch scheduling tools: Control-M, Autosys, HCL WLS, etc.
• Familiarity with Mainframe and Distributed Systems batch processing.
• Basic scripting (Shell, Python, PowerShell) for troubleshooting and automation.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and ability to work under pressure.
• Good communication and teamwork abilities.
• ITIL concepts and incident management familiarity is a plus.
• Relevant certifications (ITIL Foundation, Control-M, HCL WLS) are advantageous.

Responsibilities

• Job Creation: Design and configure batch jobs according to business requirements and standards for accuracy and efficiency.
• Job Deployment: Schedule and deploy batch jobs using enterprise schedulers, coordinating with teams to meet timelines.
• Job Monitoring: Continuously monitor batch execution to ensure successful completion and address failures promptly.
• Incident Management: Respond to failures or alerts, perform root cause analysis, and escalate as needed.
• Documentation: Maintain thorough documentation of configurations, schedules, changes, and incident reports.
• Process Improvement: Identify opportunities to optimize batch workflows and enhance reliability and performance.
• Collaboration: Work with application support, system admins, and stakeholders to meet operational needs.
• Compliance and Security: Adhere to data centre policies and security requirements during handling and processing.
• Reporting: Generate and share reports on batch status, performance metrics, and incidents.

Skills

Batch operations

Problem solving

Attention to detail

Communication

Teamwork

ITIL awareness

Automation scripting

Tools

Control-M

Autosys

HCL Workload Scheduler

Job description

Computer Recruitment Consultants Limited in Hong Kong is seeking a detail-oriented Data Centre Batch Operator to join our team. You will create, deploy, monitor, and manage batch jobs to ensure timely, error-free processing of critical operations.

Responsibilities include designing and configuring jobs, deploying them with enterprise schedulers, monitoring execution, handling incidents, and maintaining thorough documentation.