Bank Batch Operations & Production Support Specialist

Classy Wheeler Limited; Hong Kong; On-site; HKD 223,200 - 334,800; Full time

Job summary

A leading technology service provider in Hong Kong is seeking a professional to manage application knowledge transfer and enhance production support efficiency. Responsibilities include performing root cause analysis for production issues and recommending automation solutions. The ideal candidate should have 2-3 years of experience with CA Batch Processing Job scheduling and UAT support. This role does not require shift duties, though some ad-hoc project support may be necessary.

Qualifications

• 2-3 years' experience in CA Batch Processing, UAT support, and Tape management.
• Ability to identify and recommend process improvements for production support.

Responsibilities

• Perform knowledge transfer on application systems and maintain knowledge base.
• Identify improvements and work on automation for efficiency.
• Conduct root cause analysis for production issues.
• Document the application environment including design and architecture.

Skills

CA Batch Processing Job scheduler

UAT operation support

Tape management

Job description

A leading technology service provider in Hong Kong is seeking a professional to manage application knowledge transfer and enhance production support efficiency. Responsibilities include performing root cause analysis for production issues and recommending automation solutions. The ideal candidate should have 2-3 years of experience with CA Batch Processing Job scheduling and UAT support. This role does not require shift duties, though some ad-hoc project support may be necessary.