24/7 Data Centre Operator: Hands-on Infra & Incidents

KOS International Limited; Hong Kong Island; On-site; HKD 179,000 - 290,000; Full time

Job summary

KOS International Limited, a leading operator of mission-critical infrastructure in Hong Kong, seeks a Data Centre Operator to support round-the-clock operations across data centre facilities and IT infrastructure.

The ideal candidate will monitor systems, respond to incidents, and coordinate with engineers and vendors. A Diploma or above in IT/Engineering is required, with 1–3 years of data centre or IT operations experience. English and Chinese communication skills are essential.

Qualifications

• Diploma or above in Information Technology or related discipline.
• 1-3 years of data centre operations or IT support experience.
• Good English and Chinese communication; detail-oriented.

Responsibilities

• Monitor data centre infrastructure and alarms on a 24x7 shift.
• Perform routine checks and preventive maintenance.
• Respond to incidents and service requests with escalation per procedures.
• Coordinate with internal teams and vendors for maintenance.
• Maintain accurate logs and shift handover records.

Skills

Data centre operations

Technical support

NOC operations

English and Chinese communication

Education

Diploma or higher in IT/Engineering/CS

Tools

Server hardware knowledge

Network infrastructure knowledge

Job description

KOS International Limited, a leading operator of mission-critical infrastructure in Hong Kong, seeks a Data Centre Operator to support round-the-clock operations across data centre facilities and IT infrastructure.

The ideal candidate will monitor systems, respond to incidents, and coordinate with engineers and vendors. A Diploma or above in IT/Engineering is required, with 1–3 years of data centre or IT operations experience. English and Chinese communication skills are essential.