Data Centre Operator

KOS International Limited; Hong Kong Island; On-site; HKD 179,000 - 290,000; Full time

Job summary

KOS International Limited, a leading operator of mission-critical infrastructure in Hong Kong, seeks a Data Centre Operator to support round-the-clock operations across data centre facilities and IT infrastructure.

The ideal candidate will monitor systems, respond to incidents, and coordinate with engineers and vendors. A Diploma or above in IT/Engineering is required, with 1–3 years of data centre or IT operations experience. English and Chinese communication skills are essential.

Qualifications

• Diploma or above in Information Technology or related discipline.
• 1-3 years of data centre operations or IT support experience.
• Good English and Chinese communication; detail-oriented.

Responsibilities

• Monitor data centre infrastructure and alarms on a 24x7 shift.
• Perform routine checks and preventive maintenance.
• Respond to incidents and service requests with escalation per procedures.
• Coordinate with internal teams and vendors for maintenance.
• Maintain accurate logs and shift handover records.

Skills

Data centre operations

Technical support

NOC operations

English and Chinese communication

Education

Diploma or higher in IT/Engineering/CS

Tools

Server hardware knowledge

Network infrastructure knowledge

Job description

• 24x7 Data Centre Operations in a mission-critical environment
• Hands-on infrastructure monitoring, incident response and operational support
• Stable project with structured training and career development opportunities

Overview

Our client is a leading operator of mission-critical infrastructure in Hong Kong. They are seeking a Data Centre Operator to support round-the-clock operations and ensure the smooth running of data centre facilities and IT infrastructure. This role is ideal for candidates who are interested in data centre operations, infrastructure support and working in a highly stable environment.

Key Opportunities

• 24x7 Data Centre Operations in a mission-critical environment
• Hands-on infrastructure monitoring, incident response and operational support
• Stable project with structured training and career development opportunities

Overview

Our client is a leading operator of mission-critical infrastructure in Hong Kong. They are seeking a Data Centre Operator to support round-the-clock operations and ensure the smooth running of data centre facilities and IT infrastructure. This role is ideal for candidates who are interested in data centre operations, infrastructure support and working in a highly stable environment.

Key Responsibilities

• Monitor data centre infrastructure, systems, environmental controls and alarms on a 24x7 shift basis.
• Perform routine operational checks, equipment inspections and preventive maintenance activities.
• Respond to incidents, system alerts and service requests, escalating issues according to operational procedures.
• Coordinate with internal teams, vendors and engineers to support maintenance, installations and troubleshooting activities.
• Maintain accurate operational logs, incident records and shift handover documentation.

Requirements

• Diploma or above in Information Technology, Engineering, Computer Science or a related discipline.
• 1-3 years of experience in data centre operations, technical support, NOC, IT operations or a related environment.
• Knowledge of server hardware, network infrastructure, operating systems or data centre facilities is an advantage.
• Willingness to work rotating 24x7 shifts, including overnight, weekends and public holidays.
• Good communication skills in English and Chinese, with a responsible and detail-oriented attitude.

What We Offer

• Exposure to enterprise-grade and mission-critical infrastructure
• Structured training and professional development
• Stable contract opportunity with potential extension

This is an excellent opportunity to join a large-scale critical infrastructure environment and gain valuable hands-on experience in data centre operations. You will be exposed to enterprise technologies, structured operational processes and a professional technical team. Interested candidates are welcome to apply with their latest CV for a confidential discussion.