Customer Service Officer (18-26K/ 5 Days)

TOMORROW PRINTING LIMITED; Hong Kong; Presencial; HKD 180.000 - 240.000; Jornada completa

Descripción de la vacante

TOMORROW PRINTING LIMITED in Hong Kong is seeking a customer service professional to deliver premium counter and phone support. The role requires at least 3 years in hospitality or customer service, with a focus on excellence in service delivery.

Ideal candidates hold an Associate Degree or Higher Diploma and have experience handling inquiries and complaints from diverse clients. The position involves residential handover and ongoing customer care within a hospitality context.

Formación

• 3 years of relevant experience in hospitality or customer service.
• Experience in customer service or hotline environments.
• Associate degree or higher required, with a focus on exemplary service.

Responsabilidades

• Provide premium customer and counter services.
• Handle enquiries and complaints from VIC customers.
• Residential handover and customer services.
• Operate a 24-hour customer service hotline on shift.

Conocimientos

Customer service

Hotline support

Educación

Associate Degree / Higher Diploma

Descripción del empleo

• 24-hour customer service hotline (On Shift)
• Experience in Customer Service or Hotline Support
• Associate Degree / High Diploma or above
• 3 years' relevant experience in hospitality or customer service
• Experience in luxurious residential / hotels
• Passion to meet and work with different people
• To provide premium customer and counter services
• Handle enquiries and complaints with VIC customer
• Residential handover and customer services