Client Relations Clerk

OneStart Group Limited; Hong Kong; On-site; HKD 179,000 - 223,000; Full time

Benefits offered by this job

Medical Insurance

Transportation Allowance

Year-end Bonus

Dental Insurance

Job summary

Onestart-Group-Limited is seeking a dedicated customer service professional to handle daily inquiries and manage bookings and reporting. This role offers exposure to the banking and foreign currency exchange sectors within an international company, with a focus on stable, desk-based work.

The position provides a 5-day work week, 14-month guaranteed salary, potential bonuses, medical coverage and a transportation allowance.

Qualifications

• Experience in Customer Service or Hotline Support.

Responsibilities

• Handle daily inquiries and update booking system & reporting.
• Coordinate with internal departments for after sales service.
• Handle daily incoming inquiries, calls and documentations etc.

Skills

Customer Service

Hotline Support

Education

Associate Degree / High Diploma

Job description

• Handle daily inquiries and update booking system & reporting
• Coordinate with internal departments for after sales service
• Opportunity to work in a forward-thinking, innovative media environment
• Monthly Salary: $16,000 - $20,000, Work-Life Balance: 5-day & Banking Holidays
• Environment: Non-Sales role, professional and stable desk job
• 14-Month Guaranteed Salary + Bonus + Medical + Transportation Allowance
• 24-hour customer service hotline (On Shift)
• Experience in Customer Service or Hotline Support
• 24-hour customer service hotline (On Shift)
• Experience in Customer Service or Hotline Support
• 24-hour customer service hotline (On Shift)
• Experience in Customer Service or Hotline Support
• Associate Degree / High Diploma or above
• Trading&manufacturer w/stable financial background
• Customer services in Foreign Currency Exchange
• International Company with good career path
• Transportation, Monthly Bonus, Double Pay
• Reputable organization with great exposure
• Banking Customer Service & Hotline Support
• Account Maintenance & Administrative Duties
• Basic Salary + Allowances +OT+ Year-end Bonus
• Year-end payment, Discretionary bonus, Dental insurance
• Coordinate and maintain good communication
• Handle daily incoming inquiries , calls and documentations etc.