Customer Servi

Suntek Enterprise Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Job summary

Suntek Enterprise Limited in Hong Kong is seeking a Customer Service & Merchandising Executive to join our team. You will follow up with existing clients, manage bilingual communications, and support daily administrative operations.

The role requires a fluency in English and Cantonese, basic MS Word and Excel skills, and a detail-oriented, responsible attitude to maintain strong business relationships. On-the-job training will be provided to help you succeed in a collaborative, client-focused

Qualifications

• Fluent in English and Chinese (Cantonese) with strong written and verbal communication.
• Proficient with MS Word, MS Excel, and basic data entry.
• Detail-oriented, organized, responsible with a positive attitude.

Responsibilities

• Follow up on the progress of existing clients and coordinate quotations.
• Handle bilingual customer inquiries in English and Chinese.
• Perform daily clerical duties including data entry and document filing.
• Assist the team with daily administrative operations and ad-hoc tasks.

Skills

Bilingual English/Chinese

Customer service

Data entry

Administrative tasks

Tools

MS Word

MS Excel

Job description

We are actively seeking a dedicated Customer Service & Merchandising Executive to join our team. Backed by a stable and solid client base, this role primarily focuses on following up with existing clients, managing bilingual customer communications, and performing general administrative tasks. On-the-job training will be fully provided.

Key responsibilities

Follow up on the progress of existing clients, coordinate quotations, and handle general business communications

Manage customer inquiries and provide support in both English and Chinese to maintain strong, long-term business relationships

Perform daily office clerical duties, including bilingual data entry and document filing

Assist the team with daily administrative operations and handle ad-hoc tasks as assigned by management

About you

Good command of written and spoken English and Chinese (Cantonese); capable of handling daily business communications in English

Proficient in basic computer applications, including MS Word, MS Excel, and English/Chinese word processing

Detail-oriented, organized, and highly responsible with excellent communication skills and a positive working attitude