Customer Service and Office Administration Manager

Wynd Limited; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Market-competitive compensation

5-day work week

Job summary

Wynd Limited in Hong Kong is seeking a Customer Service and Office Administration Manager to be the main point of contact for customers and visitors while ensuring smooth office operations.

You will handle memberships renewals and monthly billing, support marketing activities, organize events, and help promote the brand. Fresh graduates welcome for junior role.

Qualifications

• Graduate, Higher diploma or association degree is preferred. Fresh graduates welcome.
• Able to handle office administrative duties independently.
• Studying marketing, public relations, business or communications related courses.
• Cheerful, enthusiastic and outgoing personality (with entrepreneurial mindset a plus).
• Good communication and client servicing skills, both written and oral.
• Language: English and Chinese (Cantonese) are a must, native or fluent English speaker preferred.
• Basic computer knowledge such as MS Word, Excel, Powerpoint, etc.

Responsibilities

• Acting as the key point of contact for customers and visitors.
• Managing the smooth operation of the office, such as procurement, office admin, customer service, enquiries matters, etc.
• Handling memberships renewal and monthly billing.
• Building good relationships with existing clients and creating a vibrant community.
• Assist in promoting the brand and values.
• Assist in organizing internal and external events.
• Handling other ad-hoc projects or tasks on a daily basis.
• Handling marketing and upkeeping the brand and values.

Job description

Customer Service and Office Administration Manager

Acting as the key point of contact for customers and visitors

Managing the smooth operation of the office, such as procurement, office admin, customer service,enquiries matters, etc.

Handling memberships renewal and monthly billing

Building good relationships with existing clients and creating a vibrant community

Assist in promoting the brand and values

Assist in organizing internal and external events

Handling other ad-hoc projects or tasks on a daily basis

Handling marketing and upkeeping the brand and values

KEY CRITERIA

Graduate, Higher diploma or association degree is preferred. Fresh graduates welcome for more junior position

Able to handle office administrative duties independently

Studying marketing, public relations, business or communications related courses

Cheerful, enthusiastic and outgoing personality (with entrepreneurial mindset a plus)

Good communication and client servicing skills, both written and oral

Language: English and Chinese (Cantonese) are a must, native or fluent English speaker preferred

Basic computer knowledge such as MS Word, Excel, Powerpoint, etc.

We offer market competitive compensation and 5-day work week.