Customer Service Officer 客戶服務及打單文員

Man Lok Yuen Food Trading Limited; Sha Tin; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

12 days paid annual leave

Bank holidays

Birthday leave

Free lunch

Job summary

Man Lok Yuen Food Trading Limited is seeking a general administrative assistant to support daily operations across purchasing, sales and central factory management in our Sha Tin office. You will handle data entry, filing and order processing, and assist departments as needed.

The role requires a proactive, organised individual with proficiency in MS Office, and bilingual English and Cantonese. We offer paid annual leave, bank holidays and other benefits including free lunch.

Qualifications

• Secondary education or above.
• One year or more of relevant work experience.
• Proficient in MS Office.
• Chinese typing at 25 words per minute or above and English typing.
• General English and fluent Cantonese.
• Proactive, independent, with good organisational ability and sense of responsibility.

Responsibilities

• Handle daily data entry, document filing, and order processing.
• Assist purchasing department with quotations and supplier document handling.
• Support sales department with daily administrative tasks.
• Process customer enquiries and complaints.
• Assist supervisor with central factory daily operations monitoring.
• Execute tasks assigned by supervisor.

Skills

Data entry

Document filing

Order processing

Quotations support

Customer enquiries handling

English-Chinese bilingual

Education

Secondary education or above

Tools

MS Office

Job description

A general administrative role supporting daily operations across multiple departments including purchasing, sales, and central factory management.

Key responsibilities

• Handle daily data entry, document filing, and order processing
• Assist purchasing department with quotations and supplier document handling
• Support sales department with daily administrative tasks
• Process customer enquiries and complaints
• Assist supervisor with central factory daily operations monitoring
• Execute tasks assigned by supervisor

About you

• Secondary education or above
• One year or more of relevant work experience
• Proficient in MS Office
• Chinese typing at 25 words per minute or above and English typing
• General English and fluent Cantonese
• Proactive, independent, with good organisational ability and sense of responsibility

Benefits

• 12 days paid annual leave
• Bank holidays
• Birthday leave
• Free lunch