Contract Assistant Manager (1 year contract)

OCBC; Hong Kong; Presencial; HKD 424.000 - 725.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Holistic benefits

Community initiatives

Professional development opportunities

Wellbeing and growth

Descripción de la vacante

OCBC Bank invites you to join a dynamic team in Hong Kong and take ownership of ATM and Personal eBanking service applications, DDA setup, and related maintenance. You will ensure SLA adherence and collaborate with the Hub Team to resolve issues promptly.

You will also handle OCBC Velocity maintenance, secure file transfers via Tectia, and perform sample QC checks on cheque book deliveries, maintaining accuracy and high service standards.

Formación

• University degree or higher diploma in business studies or equivalent.
• At least 3 years of relevant banking/finance experience.
• Proficiency in MS Office and strong communication skills.
• Good analytical, leadership and problem-solving abilities.

Responsabilidades

• Perform ATM Card Services application and maintenance
• Perform Personal eBanking Services application and maintenance
• Perform Direct Debit Authorization setup and maintenance
• Work with Hub Team to resolve issues and meet SLA
• Perform OCBC Velocity application and maintenance
• Download cheque book printing files daily via Tectia and encrypt for printing
• Conduct sample QC check on delivered cheque books before dispatch

Conocimientos

MS Office proficiency

Communication skills

Organizational skills

Problem-solving skills

Analytical skills

Leadership skills

Educación

University Degree or Higher Diploma in Business Studies or equivalent

Herramientas

Tectia

Descripción del empleo

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What you will be doing

• Perform ATM Card Services application and maintenance
• Perform Personal eBanking Services application and maintenance
• Perform Direct Debit Authorization (DDA) and standing instruction setup and maintenance
• Work closely with Hub Team to resolve issues and ensure SLA is met
• Perform OCBC Velocity application and maintenance
• Download the cheque book printing files daily from secured file transfer software Tectia and encrypt for sending the files to vendor for printing
• Conduct sample QC check on the delivered cheque books before dispatching to branches and DMS

What we are looking for

• University Degree Holder / High Diploma in Business Studies or equivalent
• at least 3 years relevant working experience, preferably in banking / finance field
• Proficiency in MS Office
• Good communication skills, organizational skills and problem-solving skills
• Strong self-motivation and personal integrity, with good analytical and leadership skills.
• Good sense of responsibility.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.