Contract Assistant Manager (1 year contract)

OCBC Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 400,000 - 640,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Professional development

Wellbeing & growth

Job summary

OCBC Bank (Hong Kong) Limited seeks a qualified professional to manage ATM Card Services, Personal eBanking, and Direct Debit setup with a focus on accuracy and compliance.

You will collaborate with the Hub Team to meet SLAs, maintain OCBC Velocity, and handle secure cheque printing file transfers via Tectia, including QC checks before dispatching to branches.

Qualifications

• University degree holder or higher diploma in Business Studies or equivalent, with at least 3 years' relevant banking experience.
• Proficiency in MS Office and strong communication, organizational and problem-solving skills.
• Demonstrates self-motivation, integrity, and leadership abilities.

Responsibilities

• Perform ATM Card Services application and maintenance
• Perform Personal eBanking Services application and maintenance
• Perform Direct Debit Authorization setup and maintenance
• Work closely with Hub Team to resolve issues and ensure SLA is met
• Perform OCBC Velocity application and maintenance
• Download the cheque book printing files daily from secured file transfer software Tectia and encrypt for sending the files to vendor for printing
• Conduct sample QC check on the delivered cheque books before dispatching to branches and DMS.

Skills

Communication skills

Analytical thinking

Leadership

Organizational skills

Problem-solving

Self-motivation

Education

University Degree or Higher Diploma in Business Studies or equivalent

Tools

MS Office

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What you will be doing

Perform ATM Card Services application and maintenance Perform Personal eBanking Services application and maintenance Perform Direct Debit Authorization (DDA) and standing instruction setup and maintenance Work closely with Hub Team to resolve issues and ensure SLA is met Perform OCBC Velocity application and maintenance Download the cheque book printing files daily from secured file transfer software Tectia and encrypt for sending the files to vendor for printing Conduct sample QC check on the delivered cheque books before dispatching to branches and DMS.

What we are looking for

University Degree Holder / High Diploma in Business Studies or equivalent at least 3 years relevant working experience, preferably in banking / finance field Proficiency in MS Office Good communication skills, organizational skills and problem-solving skills Strong self-motivation and personal integrity, with good analytical and leadership skills. Good sense of responsibility.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.