Payment Operations Assistant Manager (1 - Year Contract)

OCBC Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Benefits offered by this job

Holistic benefits package

Community initiatives

Learning & development opportunities

Wellbeing and growth support

Job summary

OCBC Bank (Hong Kong) Limited is seeking an Operations Clerk to join the clearing operations team. The role focuses on processing inward/outward clearing transactions, cheque clearing, and related activities to ensure accurate and timely settlement.

Candidates should have at least 3 years in banking or finance, strong communication, and the ability to work under pressure, with proficiency in general PC applications and bilingual English/Chinese language skills.

Qualifications

• Strong communication and interpersonal skills essential.
• Detail-oriented, proactive with a problem-solving mindset.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Process inward and outward clearing transactions, including clearing returns.
• Handle cheque clearing, CCASS, FINI, direct debit and direct credit activities.
• Verify, validate, data entry and reconcile clearing items.
• Generate and submit clearing data, image and return files to HKICL.
• Ensure tasks meet HKICL/HKSCC cut-off times.
• Liaise with internal departments and branches on clearing enquiries.
• Maintain audit/compliance documentation.
• Support UAT, readiness, procedure reviews and post-implementation activities.

Skills

Strong communication

Detail-oriented

Interpersonal skills

Ability to work under pressure

Education

Form 6 (HKDSE pass) or above

Tools

General PC applications

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Main Responsibilities

• Process inward and outward clearing transactions, including clearing returns.
• Handle cheque clearing, CCASS, FINI, direct debit and direct credit activities.
• Perform verification, validation, data entry and reconciliation of clearing items.
• Generate and submit clearing data, image and return files to HKICL.
• Ensure timely completion of tasks within HKICL/HKSCC cut-off times.
• Liaise with internal departments and branches on clearing enquiries.
• Maintain documentation for audit and compliance requirements.
• Support UAT, operational readiness, procedure review and post-implementation activities.

Requirements

• Strong communication and interpersonal skills
• Detail-oriented, proactive and responsible attitude with problem-solving mindset
• Ability to work under pressure & meet tight deadlines
• Capable of working under pressure

Academic Qualifications

• Form 6 (HKDSE pass) or above.

Working Experience

• Minimum of 3 years of relevant experience, preferably in the banking or finance industry.

Technical / PC Skills

• Proficient in general PC applications.

Language Proficiency

• Language Proficiency in both English and Chinese.

Others

• Ability to work under pressure.
• Good communication skills.
• Self-motivated with detail mind.

What we offer:

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.