Client Success & Sales Support Executive

KVB Trading (Hong Kong) Limited; Hong Kong; On-site; HKD 240,000 - 320,000; Full time

Job summary

KVB Trading (Hong Kong) Limited is seeking a customer-focused professional to handle clients' enquiries via email and live chat, and to create sales orders while providing sales support for daily FX and cross-border payments. The role also coordinates account opening logistics in line with regulatory requirements.

The ideal candidate holds a bachelor’s degree in Business Administration, Marketing or related field; has 1 year of experience (fresh graduates welcome); and demonstrates excellent

Qualifications

• Bachelor’s degree required in business-related field.
• 1 year of experience preferred; fresh graduates welcome.
• Excellent command of English and Mandarin, both written and spoken.
• Self-motivated, sociable and outgoing with strong presentation skills.

Responsibilities

• Handle clients' enquiries through email and live chat professionally.
• Create sales orders and provide sales support for daily FX and cross-border payments.
• Handle account opening logistics efficiently and in compliance with regulations.
• Maintain up-to-date records of contacts, issues, opportunities and competitive information.
• Demonstrate strong presentation and client-servicing skills.

Skills

Presentation skills

Communication skills

People management

English and Mandarin proficiency

Education

Bachelor’s degree in Business Administration, Marketing or related field

Job description

KVB Trading (Hong Kong) Limited is seeking a customer-focused professional to handle clients' enquiries via email and live chat, and to create sales orders while providing sales support for daily FX and cross-border payments. The role also coordinates account opening logistics in line with regulatory requirements.

The ideal candidate holds a bachelor’s degree in Business Administration, Marketing or related field; has 1 year of experience (fresh graduates welcome); and demonstrates excellent