Client Services Concierge (Reception & High-End Care)

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 162,000 - 179,000; Full time

Benefits offered by this job

13th-month salary

Medical benefits

8 days off per month

Performance bonus

Job summary

Manpower Services (Hong Kong) Limited is seeking a reception and customer service professional to handle counter inquiries and present a professional image. The role focuses on delivering exceptional service to high-end clients and supporting daily operations.

Responsibilities include handling complaints, data entry, and routine paperwork, with opportunities to introduce products and services to customers. This position offers training and clear promotion paths within a large international

Qualifications

• 1 year of frontline customer service / reception experience.
• Secondary school graduate.
• Good communication skills, patient and service-minded.

Responsibilities

• Provide reception and inquiry services at the counter
• Deliver high-quality service to high-end clients and maintain a professional image
• Handle simple customer complaints and follow up on customer needs
• Assist with daily operations, basic administrative paperwork, and system data entry
• Proactively introduce products / facilities / services to customers when needed

Skills

Frontline customer service

Communication skills

Patience

Service mindset

Education

Secondary school graduate

Job description

Manpower Services (Hong Kong) Limited is seeking a reception and customer service professional to handle counter inquiries and present a professional image. The role focuses on delivering exceptional service to high-end clients and supporting daily operations.

Responsibilities include handling complaints, data entry, and routine paperwork, with opportunities to introduce products and services to customers. This position offers training and clear promotion paths within a large international