Client Manager – Insurance & Corporate Broking (HK)

Marsh; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Marsh Risk in Hong Kong seeks a seasoned Corporate Broking professional to lead personal and client accounts, develop strategic documents, and research growth opportunities across markets. You will manage relationships with clients and underwriters, draft client-ready analyses, and drive proposals while ensuring regulatory and compliance standards are met.

This role emphasizes cross-functional engagement, industry event participation, and mentoring team members in a dynamic financial services

Qualifications

• Bachelor degree holder or above
• Holder of ACII or ANZIIF is preferable
• 6+ years experience in broking/general insurance industry
• Good PC Skills, including Words (English and Chinese), Excel & Power Point
• Ambitious, solution focus and strong skills in client and underwriters relationship management
• Good Command of Chinese (Mandarin) and English
• China working exposure will be a plus

Responsibilities

• Leads on personal accounts by setting goals and implementing action plans, monitoring progress, ensuring service meets client expectations, and protecting the firm from Errors & Omissions.
• Drafts essential comprehensive project documents for clients including white papers, approaches, quantitative analyses or presentations to support sales opportunities and account backing.
• Conducts research on markets or industries to identify growth opportunities for internal use.
• Analyzes data to support proposal creation and account-facing presentations.
• Addresses escalated issues, manages expectations, mitigates relationship risks and escalates when needed to senior colleagues ensuring compliance.
• Offers technical and transactional support for complex relationships to ensure satisfaction.
• Develops strong relationships with client organizations.
• Attends industry events to build a professional network and represent the company.
• Coaches team members through leading by example.

Skills

Relationship management

English and Mandarin Chinese

Microsoft Word

Microsoft Excel

PowerPoint

Education

Bachelor's degree

ACII or ANZIIF preferable

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Marsh Risk in Hong Kong seeks a seasoned Corporate Broking professional to lead personal and client accounts, develop strategic documents, and research growth opportunities across markets. You will manage relationships with clients and underwriters, draft client-ready analyses, and drive proposals while ensuring regulatory and compliance standards are met.

This role emphasizes cross-functional engagement, industry event participation, and mentoring team members in a dynamic financial services