Senior Insurance Relationship & Growth Lead (Hong Kong)

Marsh (Hong Kong) Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Benefits offered by this job

Professional development opportunities

Supportive leadership

Job summary

Marsh in Hong Kong is seeking a talented professional to join our Corporate Team. Based in Hong Kong, you will lead on personal accounts, set goals, implement action plans, monitor progress and ensure service excellence while safeguarding the firm from Errors & Omissions.

You will draft client documents, conduct market research, refine data analyses for proposals, address escalations, and support complex relationships with underwriters.

Qualifications

• Bachelor degree holder or above.
• Holder of ACII or ANZIIF is preferable.
• 8+ years experience in broking/ general insurance industry.
• Good PC Skills, including Words (English and Chinese), Excel & Power Point.
• Ambitious, solution focus and strong skills in client and underwriters relationship management.
• Good Command of English and Chinese.

Responsibilities

• Leads on personal accounts by setting goals, plans, and monitoring progress to meet client expectations.
• Drafts comprehensive client documents including white papers, approaches, quantitative analyses or presentations to support sales opportunities.
• Conducts research on markets or industries to identify growth opportunities.
• Performs data analyses to support proposal creation and client presentations.
• Addresses escalated issues timely, mitigates relationship risks and elevates major issues when needed.
• Provides technical and transactional support for complex relationships to ensure satisfaction.
• Develops strong relationships with client counterparts at the client organization.
• Attends industry events to build a network and represent Marsh.
• Coaches junior staff through leading by example.

Skills

Bilingual (English & Chinese)

Client relationship management

Underwriters relationship management

Proposal/presentation support

Data analysis

Education

Bachelor's degree or above

ACII/ANZIIF (preferable)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Marsh in Hong Kong is seeking a talented professional to join our Corporate Team. Based in Hong Kong, you will lead on personal accounts, set goals, implement action plans, monitor progress and ensure service excellence while safeguarding the firm from Errors & Omissions.

You will draft client documents, conduct market research, refine data analyses for proposals, address escalations, and support complex relationships with underwriters.