Senior Risk Management Leader – Global Client Solutions

Marsh; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Marsh in Hong Kong seeks a seasoned professional to join the Risk Management team. You will manage a portfolio of large multinational clients, handle insurance program renewals and client inquiries, and collaborate with placement, claims, and risk consulting teams.

You will assess client risk exposures, deliver Marsh solutions, and support service standards across offices while driving profitability and coaching colleagues to excel in customer service.

Qualifications

• Bachelor degree in insurance, risk management or related field.
• IIQE or ANZIIF qualification required.
• 10+ years in general insurance, underwriting preferred.
• Proactive, responsible, detail-oriented and flexible.
• Strong organization and time management skills.
• Proficient in MS Word, Excel and PowerPoint.
• Excellent written and spoken English and Chinese.

Responsibilities

• Manage a portfolio of Large Multinational Clients, including insurance program renewal and daily client inquiries.
• Understand clients' risk exposures and implement Marsh client servicing model to deliver insurance solutions and expand current client portfolio with new products, advisory services and other MMC services.
• Work with Marsh placement, specialty, claims and risk consulting teams on insurance renewals and solutions.
• Interact regularly with clients and provide assistance with coverage questions and program adjustments; solves problems regarding client account issues.
• Coordination of Marsh network offices and ensure local service standards/goals are delivered.
• Responsible for assigned account profitability, budget and receivables.
• Responsible for implementation of the Marsh Professional Standard and guidelines for assigned accounts.
• Coaching other team members to deliver timely and focused customer service.

Skills

Client servicing

Risk management

Communication

Time management

Education

Bachelor degree in insurance or risk management

IIQE or ANZIIF qualification

Tools

MS Word

Excel

PowerPoint

Job description

Marsh in Hong Kong seeks a seasoned professional to join the Risk Management team. You will manage a portfolio of large multinational clients, handle insurance program renewals and client inquiries, and collaborate with placement, claims, and risk consulting teams.

You will assess client risk exposures, deliver Marsh solutions, and support service standards across offices while driving profitability and coaching colleagues to excel in customer service.