Claims Manager (General Insurance)

Acts Consulting Co. 毅知顧問公司; Hong Kong; Sur place; HKD 900 000 - 1 300 000; Plein temps

Résumé du poste

Acts Consulting Co. 毅知顧問公司 is seeking a Claims Manager (General Insurance) to lead a team and set strategic direction for insurance claims operations in Hong Kong. This role demands strong leadership, compliance focus, and a track record of driving performance.

You will analyze claims data, implement guidelines to streamline processes, and prepare management reports for multiple units. Fluency in English and Chinese is required.

Qualifications

• Bachelor's degree in insurance or related fields.
• ANZIIF (Senior Associate / Fellow CIP) certification is preferred.
• Experience in general insurance claims management is essential.

Responsabilités

• Lead teams and provide strategic direction aligned with the organization's goals and objectives.
• Foster effective work teams with clearly defined responsibilities and performance expectations to ensure high productivity levels.
• Establish processes, such as claims guidelines, to facilitate claims automation.
• Implement the compliance policy and achieve favourable outcomes in audits and regulatory reviews.
• Analyse claims and prepare regular management reports and statistics for various business units and management reviews.

Connaissances

Leadership

Strategic thinking

Communication

Analytical

Team management

Bilingual English/Chinese

Formation

Bachelor's degree in insurance or related fields

ANZIIF (Senior Associate / Fellow CIP)

Description du poste

Claims Manager (General Insurance)

Job Responsibilities:

• Lead teams and provide strategic direction aligned with the organization's goals and objectives.

• Foster effective work teams with clearly defined responsibilities and performance expectations to ensure high productivity levels.

• Establish processes, such as claims guidelines, to facilitate claims automation.

• Implement the compliance policy and achieve favourable outcomes in audits and regulatory reviews.

• Analyse claims and prepare regular management reports and statistics for various business units and management reviews.

Job Requirements:

• Bachelor's degree in insurance or related fields, such as ANZIIF (Senior Asso. / Fellow CIP).

• 10 years of General Insurance claims experience, including 5 years in management.

• Knowledge of insurance regulations and industry challenges.

• Results-oriented, analytical, and detail-focused problem solver.

• Proven leader of high-performing teams with strong communication skills.

• Proficient in written and spoken English and Chinese (Mandarin required)..