Child Care Home Operations & Programs Leader

Leadingnation; Hong Kong; On-site; HKD 900,000 - 1,100,000; Full time

Job summary

Mother’s Choice is seeking a CCH Manager to oversee the daily operations of the Child Care Home, ensure regulatory compliance, and lead a trauma-informed team delivering high-quality child care.

This role supports the Director in advancing strategic goals across Early Intervention Services and training platforms, monitors KPIs, and works with frontline teams to uphold child- and youth-centered care standards.

Qualifications

• Bachelor’s degree in a relevant field (education, public health, nonprofit management or related).
• 10 years of relevant experience with minimum 5 years in a management capacity.
• Strong leadership, organizational management, problem solving and crisis management skills.
• Excellent written and verbal communication in English and Chinese.
• Values-driven and committed to child well-being and safety.

Responsibilities

• Lead and oversee all daily operations of the Child Care Home, ensuring safe, trauma-informed, and child-centered care with full regulatory compliance.
• Support the Director in delivering strategic, operational, and programmatic goals across CCH and related services including EIS.
• Coordinate internal training and assist in developing train-the-trainer resources for Family Academy and Community Education initiatives.
• Track KPIs, support performance management, and contribute to quarterly reporting and data systems.
• Coach, mentor, and develop staff while supporting succession planning and a collaborative team culture.
• Collaborate with internal and external stakeholders to support integrated service delivery and volunteer engagement; recruit and manage volunteers.
• Ensure operations comply with Social Welfare Department regulations and manage budget and continuous process improvement.

Skills

Leadership

Strategic planning

Project management

Training & capacity building

Stakeholder engagement

Bilingual English/Chinese

Education

Bachelor’s degree in a relevant field

Job description

Mother’s Choice is seeking a CCH Manager to oversee the daily operations of the Child Care Home, ensure regulatory compliance, and lead a trauma-informed team delivering high-quality child care.

This role supports the Director in advancing strategic goals across Early Intervention Services and training platforms, monitors KPIs, and works with frontline teams to uphold child- and youth-centered care standards.