Chief Infrastructure & Operations Leader

West Kowloon Cultural District Authority; Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Job summary

The West Kowloon Cultural District Authority invites an experienced Head of Infrastructure and Operation to shape and secure the technology backbone supporting the WKCD’s venues, district services and corporate operations.

You will lead enterprise architecture collaboration, manage hybrid environments, cloud services, cybersecurity resilience, and service delivery excellence, while guiding a high-performing team and aligning technology with the Authority’s ambitious creative agenda.

Qualifications

• Bachelor's degree in IT-related field; postgraduate qualification preferred.
• 15 years IT experience with senior infrastructure/operations leadership.
• Experience in enterprise-scale infrastructure, cloud, and venue tech.
• Strong strategy, governance, and vendor management capabilities.
• Proficiency in English and Chinese.

Responsibilities

• Develop and execute infrastructure strategy and governance.
• Lead design, operation, and modernization of enterprise infrastructure.
• Oversee cybersecurity tools and incident response.
• Drive service delivery, SLAs and operational excellence.
• Manage budgets, procurement and vendor governance.
• Lead infrastructure and technology operations team.

Skills

Leadership

Strategy

Governance

Cybersecurity

Hybrid cloud

Vendor governance

Stakeholder engagement

English & Chinese

Education

Bachelor’s degree in IT/CS/Engineering/IS

Master’s degree preferred

Tools

CCNA

CCNP

MCTS

MCSA

MCSE

Microsoft Azure

AWS

ITIL

COBIT

PMP

PMI-ACP

PRINCE2

Job description

The West Kowloon Cultural District Authority invites an experienced Head of Infrastructure and Operation to shape and secure the technology backbone supporting the WKCD’s venues, district services and corporate operations.

You will lead enterprise architecture collaboration, manage hybrid environments, cloud services, cybersecurity resilience, and service delivery excellence, while guiding a high-performing team and aligning technology with the Authority’s ambitious creative agenda.