Executive Assistant

Third Monkey Academy; Hong Kong Island; On-site; HKD 167,000 - 279,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Third Monkey Academy in Hong Kong seeks an energetic administrative and operations professional to support the Director and supervise programme delivery. You will handle scheduling, travel, invoicing, and client inquiries while coordinating logistics and digital records across the business.

The role offers hands‑on exposure across admin, operations, marketing, and client management, with frequent travel for student groups and overseas programmes.

Qualifications

• 1–3 years of experience in administration, operations, customer service, or related field.
• Excellent communication skills in English and Mandarin are essential.
• Highly organised, detail‑oriented, and able to multitask effectively.
• Proactive, responsible, and hands‑on attitude with a willingness to learn.
• Willing to travel frequently, including overseas with student groups.

Responsibilities

• Provide administrative support to the Director, including schedule management, travel bookings, and document preparation.
• Manage day‑to‑day operations and maintain digital records and data entry.
• Assist with invoicing, expense tracking, and receipts.
• Be a key contact for client enquiries and maintain strong relationships.
• Maintain client and business development databases and ensure data accuracy.
• Support preparation of proposals, presentations, and marketing materials.
• Coordinate programmes, manage registration lists, participant information, and logistics.
• Accompany student groups on overseas programmes as a Group Leader, ensuring welfare, safety and discipline.
• Support pre‑departure briefings and post‑programme follow‑ups.
• Assist with content creation for social media using Canva and CapCut.

Skills

Administration

Operations

Customer service

Multitasking

English & Mandarin communication

Tools

Google Workspace

Microsoft 365

Canva

CapCut

Job description

This is a varied and hands-on role supporting a dynamic education company. You will be the operational backbone of the team, providing comprehensive support to the Director and ensuring programmes run seamlessly. This is a unique opportunity to gain hands-on experience across the entire business—from executive support and client management to on-the-ground programme delivery and digital marketing.

Key responsibilities

Provide comprehensive administrative support to the Director, including schedule management, travel bookings, and document preparation

Manage day-to-day operations: maintain digital records, handle data entry, and ensure internal systems are organised and efficient

Assist with basic financial administration, including invoicing, expense tracking, and receipts

Be a key point of contact for client enquiries, providing excellent customer service and building strong relationships

Maintain client and business development databases, ensuring all information is accurate and up-to-date

Support the preparation of proposals, presentations, and marketing materials

Play a lead role in the coordination of programmes, managing registration lists, participant information, and logistics

Accompany student groups on overseas programmes as a Group Leader, managing logistics and ensuring student welfare, safety, and discipline

Support pre-departure briefings and post-programme follow-ups

Assist with content creation for social media channels, including photos, short videos, and captions using tools like Canva and CapCut

About you

1-3 years of experience in administration, operations, customer service, or a related field

Excellent communication skills in English and Mandarin are essential

Highly organised, detail-oriented, and a master of multitasking

Proactive, responsible, and hands-on attitude with a strong willingness to learn

Must be willing and able to travel frequently, including extended periods overseas with student groups

Proficient in Google Workspace / Microsoft 365

Client-service mindset with a positive and energetic attitude

Experience with Canva, CapCut, or other social media tools is a plus

About us

We are a dynamic and fast-growing education company on a mission to create transformative learning experiences. We're a passionate team where every person makes a real impact.

A crucial role in the team where your work directly contributes to success and growth

Fast-track potential to management for the right candidate, with hands-on experience across business development, operations, marketing, and client management

The opportunity to accompany programmes to inspiring destinations worldwide such as University of Oxford and University of Cambridge.

Flexible, supportive, and entrepreneurial working environment where your ideas are heard

Competitive salary plus performance bonus

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• Which of the following Microsoft Office products are you experienced with?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• Do you have Social Media Publishing experience?
• How many years' experience do you have as a Customer Service and Administration Officer?

Central, Central and Western District, HK