Captain / Senior Server - Elevate Guest Experience

Leadingnation; Hong Kong; On-site; HKD 279,000 - 402,000; Full time

Job summary

Carlyle & Co. is seeking a Captain / Senior Server for its Bar & Lounge in Hong Kong. This full-time role involves leading restaurant service, delivering an exceptional dining experience, and maintaining high standards of quality and guest interaction.

You will work with the Food & Beverage - Services team to ensure service excellence across all touchpoints, interact with Members to gather feedback, and support the Restaurant Manager to sustain productivity and ambience.

Qualifications

• Proven track record in restaurant operations in a similar capacity.
• Deep knowledge of drink menu items and food & beverage recommendations.
• Strong understanding of restaurant operating procedures.
• Proven ability to multitask in an elevated yet informal service environment.
• Outstanding communication and interpersonal skills.
• Strong command of English.

Responsibilities

• Create unforgettable dining experiences for Members in all food & beverage service aspects.
• Collaborate with the Food & Beverage Service Team to maintain Carlyle & Co.'s standard of excellence.
• Engage with Members to collect feedback and build positive relationships.
• Support Restaurant Manager in operations while maintaining high productivity.

Skills

Restaurant ops

Drink knowledge

Service procedures

Multitasking

Communication

English fluency

Job description

Carlyle & Co. is seeking a Captain / Senior Server for its Bar & Lounge in Hong Kong. This full-time role involves leading restaurant service, delivering an exceptional dining experience, and maintaining high standards of quality and guest interaction.

You will work with the Food & Beverage - Services team to ensure service excellence across all touchpoints, interact with Members to gather feedback, and support the Restaurant Manager to sustain productivity and ambience.